From ‘water spider’ to ‘swag bucks,’ 15 secret terms only Amazon workers know, and what they mean

 

Company currency, productivity measurements, and management code words — Insider compiled a dictionary of Amazonian language and what it all means. From “water spider” to “swag bucks,” Amazon workers have their own internal language and many company terms refer to secretive productivity measurements and employee programs.

"Spider" to "Swag Bucks", Amazonian workers have their own internal language and many companies, consult the measures of secret productivity and employee programs. Hiring at Fire Amazon aims to get rid of a certain percentage of employees each year, and three managers told Insider they felt so much pressure to meet the goal that they hired people for them. Fire.

The practice is informally referred to as “hire to fire,” in which managers hire people, internal or external, whom they intend to fire within a year, just to help meet the revenue target. Annual business. This means transporting boxes of goods to a "stowage". " Which then places the items on the shelves with goods. Once the shelf is filled, a robot rolls it up and replaces it with an empty one.

When a customer orders something from Amazon, the robot brings the shelf to a "picker which sends the ordered product on a conveyor belt to a "packer" who then packs it, a process divided by The Atlantic in 2019. Stow Rate / Pick Rate / Scan Rate Hourly productivity rates calculated for each worker, based on their role in warehouse training. If a worker returns to their rate, they can be written and at the end, a system that the Wall Street newspaper invented "bezosismo.

Puir hours of employment when managers try to pump warehouse workers florin most cases, be subscribed to the fire prevents an employee from seeking other positions within the Company, according to employees and internal and email admits posted by the initiating employee program. Peak season at Amazon lasts from Black Friday to Christmas. Thirty current and former Amazon workers across the US, the UK, and Europe told Insider about the “brutal” reality of working during the holidays, when 60 hour weeks are mandatory and ambulance calls are common.

One of the key items of Amazon’s review method could be a metric referred to as “regretted attrition rate,” or URA, that represents the share of workers that managers aren’t unhappy to visualize leave the corporate — whether they have ways in which voluntarily or otherwise. Amazon’s CEO closely follows URA metrics, consistent with internal documents obtained by an Insider. Worker performance measurements that signify “overall value” and “highly valued.” below OF ratings, Amazon managers group their employees in 3 broad buckets of performance grades — high tier (TT), extremely valued (HE), and least effective (LE), according to internal documents reviewed by Insider.

SteamWhat Amazon workers call, a group of roughly two dozen senior executives at Amazon that work closely together on key business decisions. VTO / UPTCompany acronyms for “voluntary time off” and “unpaid time off.” Sources told Insider that when workers dip into “negative UPT,” meaning they have taken more than their allotted UPT, Amazon can be ruthless.

If there’s not enough work to go around, managers will sometimes offer unpaid voluntary time off, or VTO. URA One of the key components of Amazon's review process is a metric called the "No Regrets Quit Rate" or URA, which represents the percentage of employees that managers are not sad to see leave. Company, whether they go their separate ways or not.

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